Cincinnati Service
Your local, professional independent agent works with Cincinnati’s field
staff to put our claims service right where you need it – in your
neighborhood. Our field representatives live in communities near your local
independent agency.
They treat each service request with the care they would show a neighbor.
The result is an extraordinarily low complaint ratio, as measured by state
insurance regulators and published on the Consumer Information Source of NAIC.org.
Below are comments from policyholders and claimants detailing their
experiences with Cincinnati.
From James D., a homeowner policyholder, client of Willis of Alabama
Inc., Birmingham, AL – “I cannot begin to tell you how much we appreciate all
the time your claims representative spent helping us through our recent crisis.
The tornado took our home and most of our belongings, but Cincinnati Insurance
Company gave us the opportunity to start over again. We went from no home to a
new home in 34 days, and yes, the new home has coverage with the same wonderful
company. Thanks again for all of your help.”
From Laurel H., a homeowner policyholder, client of DeBree &
Associates Insurance Agency, LLC, Battle Creek, MI – “We found our agent and
his staff at their office immediately after the storm, working without power to
service their clients. I was immediately given a claim number and contact
information for an adjuster. As this was our first major homeowner’s claim, I
was very nervous about what type of service I would receive. To my surprise, I
spoke to the adjuster and he traveled several hundred miles to come and assess
our damages. He was prompt, friendly and thorough during his initial visit. We
continued to work closely via email and phone messages. I am grateful that we
purchased insurance from your company and have suggested that many friends and
family consider Cincinnati in the future.”
Do you have an experience with Cincinnati that you'd like to share? Tell us about
it, or share your story with your local independent agent.
Testimonials presented by permission of each policyholder or claimant. No
one was paid for these testimonials.